Being a Virtual Assistant (VA) can be a rewarding and fun
business to be in, especially if you already have basic
administrative skills. But only knowing the very basic
skills limits what services you offer to clients and also
restricts your income growth. This is where acquiring new
and more advanced skills will come in handy. The more
skills you know, the more services you can offer clients,
and that definitely means more money in your bank account.
But what new skills are worthy of learning in order to grow
your income and your business? In this article, we discuss
what skills a Virtual Assistant should have beyond having
basic administrative skills, and what skills will give a VA
greater earning potential.
Boost your VA Skills
More and more people are looking for ways to create extra
income and in turn, some of those people will start an
online business. More and more brick-and-mortar businesses
are taking their offline business presence and creating an
online presence to help them generate even more income and
growth. You see, as these new online businesses appear in
the marketplace, these businesses will look to hire Virtual
Assistants to help them grow their business as well as to
help the remain on the cutting edge, and the outcome will
be different services that need to be outsourced. Some
outsourced services might include:
- Video tutorial creation
- Audio production such as providing professional sounding
audio commercials
- Video distribution services
These types of services are already being performed by VA's
right now and will soon become the typical services that
virtual assistants provide as the online marketplace
becomes more competitive. Do you have to know how to
produce a video commercial or tutorial? No, not
necessarily; but if you want to explode your income online
and grow your business you should learn this new skill.
Don't be surprised one day if your best client asks you if
you know how to create video tutorials or if you distribute
videos online to places like YouTube.com.
Must Know Virtual Assistant Skills
Now that we have covered what Virtual Assistant-boosting
skills you should have, it's time to go over the skills
that all Virtual Assistants must and should learn besides
the obvious basic administrative skills. These must-know
skills are:
- Setting up an autoresponder message series for clients.
This might include using programs like Aweber
- Setting up pay-per-click ads and banner ads online to
places like Google Adwords
- Compiling reports into PDF format
- Distributing articles to article directories and doing it
efficiently
- Adding Google Analytics tracking code to shopping carts
- Issuing customer refunds in primary programs like PayPal,
2Checkout, Authorize.net, and Google Checkout
- Working in customer support systems like the Kayako
helpdesk and PerlDesk
Knowing the types of skills listed above is crucial to your
online success. If you don't know any of the skills
mentioned, don't worry, because you can learn them. It
will take some time to learn, but before you know it,
you'll be a pro. Learning these new skills will most likely
require you to purchase some software. For instance, if you
want to learn how to create video tutorials, you should
invest in screen capture video software. You would then
read the manual and practice this new skill. Of course, you
don't have to go through the hassle of buying every program
out there to learn new skills. Many programs like PayPal
and Kayako come with a user manual or knowledge base to
help you work through the programs. This means that you
don't actually have to buy the Kayako help desk program in
order to use it. By reading manuals, working in programs,
and using software hands-on you'll be teaching yourself a
new skill. Remember, it will take effort and some time to
learn new skills, but in the end, you and your business
will benefit.
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Learn how to start a Virtual Assistant business at
http://www.mommyempire.com/ Also, be sure to check out our
growing collection of free training videos in the member
section of Mommy Empire.
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