Hidden Jewels of Customer Service Revealed, Part 2

Hidden Jewels of Customer Service Revealed, Part 2
I interviewed Becky Rhone-Nowlan about Customer Service
dynamics.

The following is Part 2 of the interview:

MagicBecky Messmer: May I take it from an on-line
perspective?

Mooie Infinity: Yes indeed.

MagicBecky Messmer: I talk about this in my book, "Secrets
of the Second Fortune." When you begin the process of
creating your on-line business you look for a problem to
solve right?

Mooie Infinity: Right.

MagicBecky Messmer: So you start researching and getting
into your prospects head, thinking how they think, figuring
out how they feel. Your next step is to create your product
and start communicating with them.

So you expend all this energy and time making a connection
with them. Are you not at this point working on *serving*
your customers needs?

Mooie Infinity: Yes.

MagicBecky Messmer: At this point you are doing customer
service. That's the very interesting distinction that
people don't seem to get.

Mooie Infinity: Customer Service is a genuine attention to
the needs of the customer.

Mooie Infinity: Customer Service is a genuine attention to
the needs of the customer.

MagicBecky Messmer: Problem resolution on the other hand-
is solving (or resolving) a very specific problem they are
having.

MagicBecky Messmer: Yes, Mooie! I love that statement,
Genuine attention to the needs of your customer.

Mooie Infinity: Yes you can use that somehow--it has a
certain ring to it.

MagicBecky Messmer: Sounds like the title to an article.

Mooie Infinity: I want to address the lack of communication
skills.

MagicBecky Messmer: So, back to what I was saying.

Mooie Infinity: People need to altruistically learn how to
communicate.

MagicBecky Messmer: After someone plunks down there money,
most people on-line want to automate the rest of it. So
they are basically automating their customers right out of
their business which does one thing. It alienates the
customer which ruins all the time and energy the business
owner has spent in connecting with them in the first place.

Mooie Infinity: Yes.

MagicBecky Messmer: I agree about the communication.

Mooie Infinity: Communication is key, and largely
overlooked.

MagicBecky Messmer: Yes it is but then that goes back to
the whole taking responsibility issue.

Have you listened to how we as adults communicate with each
other and our children?

Mooie Infinity: Yes, we all can fall prey to negative
communication.

Also--people tend to allow their emotional hot buttons to
be pushed as opposed to learning the art of detachment in
talking to others.

MagicBecky Messmer: Glad you brought that up Mooie. This is
one of my favorite parts of service.

Mooie Infinity: As I said in Ho'oponopono and Stellar CS (a
bonus to your forthcoming electronic book). Love is all you
need.

MagicBecky Messmer: We are emotional creatures. We have 2
sides of our brain, the emotional side and the thinking
side.

Mooie Infinity: Yes--creative and rational, spiritual and
practical.

MagicBecky Messmer: When you are upset, the emotional side
takes over. That is why its so important for someone doing
problem resolution (or CS) to learn how to let a customer
rant while supporting them in their right to be upset.

Once they get done ranting their brain equalizes itself out
and they can then *hear* what I or any CS person has to say.

When a customer is really angry, you could say, I am going
to give you a million dollars and they wouldn't hear you.

Mooie Infinity: Are CS people trained in communication?

MagicBecky Messmer: Whether they are trained in
communication, depends on the company.

Where I worked we took CS classes all the time- including
one called Communication 101.

Mooie Infinity: You could write an ebook about that very
problem: Lack of communication skills and the solution for
CS workers.

MagicBecky Messmer: I did want to speak on one more issue
if that's ok.

Mooie Infinity: oh please, do.

MagicBecky Messmer: The idea that customer service is not
a revenue producing activity.

Mooie Infinity: Ah, yes.

MagicBecky Messmer: Many believe that because it doesn't
immediately put a check in your bank account that it
doesn't make you money and therefore not such an important
part of business.

Mooie Infinity: How wrong "they" are.

Everyone in an organization needs to be CS minded

MagicBecky Messmer: My thoughts on the matter are if you
don't take care of your customer they won't stick around.

Mooie Infinity: Every one must be a CS person in any
organization.

MagicBecky Messmer: Everyone in an organization should be
treated like a customer, whether they are internal customer
or an external customer.

Mooie Infinity: Now there's a good point! As an employee, I
recently wrote to the Vice President of my hospital about a
very serious problem--and got absolutely no response.

A few weeks later I sent the letter back, saying I expected
the nursing staff to be empowered and not blown off.

MagicBecky Messmer: Are you not HIS customer?

Mooie Infinity: I am. And that's why I sent it back, and
got an answer then.

MagicBecky Messmer: But see that's another reason why CS
is not done correctly in many cases. Everything trickles
down from the top. If the people at the top don't value
service, then who is teaching the employees?

Mooie Infinity: Good point.

MagicBecky Messmer: It all works together. If a marketer
on-line doesn't think customer service is important, how
well do you think his or her staff is going to take care of
the customer?

Mooie Infinity: I believe whole organizations could learn
from this, from several hundred or more to the lone
marketer, like us.

MagicBecky Messmer: I agree, because it is such an
integral part of business.

Mooie Infinity: Respect, cooperation, compassion, kindness,
humanity.

MagicBecky Messmer: Whether it be a huge corporation or a
small online business, the one thing everyone seems to
forget is the reason we are *in* business is for the
customer. Is that not who we create products and services
for?

Mooie Infinity: Yes.

MagicBecky Messmer: So let's not forget them in the
equation.

Mooie Infinity: Building relationships and trust, loyalty--
Fans!!!

MagicBecky Messmer: Trust me they will remember it and
thank you for it by spending with you again and again. As I
like to say, A customer will never remember what you do for
them but They will ALWAYS remember how you made them feel.

Mooie Infinity: True. That's what I always remember, as a
customer.

MagicBecky Messmer: Me too!

Mooie Infinity: Thank you Becky! This has been enlightening.

MagicBecky Messmer: And of course that goes right back to
your idea about love your customers.

Mooie Infinity: Love is all you need. MagicBecky Messmer:
My pleasure Mooie. You got me to talk a lot.

Shhh-- It's a secret.

It's the Secret of the Second Fortune!

Mooie Infinity: Yes it is.

MagicBecky Messmer: Definitely. How to tap into your
customer's heart.

Mooie Infinity: Our conversation today will help people see
the mportance of nurturing Customer Service in their
businesses.

Thank you for coming!!

----------------------------------------------------
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-=-=-=-=-
=-=-=-
Kate Loving Shenk is a writer, healer, musician and the
creator of the e-book called "Transform Your Nursing Career
and Discover Your Calling and Destiny." Click here to find
out how to order the e-book:
http://www.nursingcareertransformation.com Check Out Kate's
Blog: http://www.nursehealers.typepad.com
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
-=-=-=-

How to Make 100,000 in Network Marketing

How to Make 100,000 in Network Marketing
People are attracted to network marketing for the promise
of a new life. A new level of income…A chance to make a
change, yet few people ever make that change. The failure
rate in network marketing is over 90%. Why is this so when
so many people come to the industry with good intentions?

The answer is simple, really. The people who make a
hundred thousand dollars or more in network marketing
follow and teach three simple principles that hold true no
matter the company, no matter the compensation plan, no
matter the product.

The three key principles are

1) Autoship
2) Know the compensation plan
3) Practice and teach a duplicable system

What is autoship? Autoship is simply your agreement to
receive a certain product or service that is of value to
you in exhange for a monthly fee. If you have bills you
are participating in someone's autoship program. Every
utility and most banks practice autoship. You will accrue
some advantage through autoship whether that advantage is a
lower price for a product or the waiver of monthly
activation fees. In the case of your cell phone service,
for instance, you are avoiding a new activation fee each
month by subscribing to a cell phone plan and paying for
the service monthly. Your cell phone carrier can predict
their monthly revenues based on the number of subscribers
they have, indeed, their monthly subscribers constitute a
large portion of the value of your cell phone carrier's
business. You have the advantage of knowing that your cell
phone service is available on an ongoing basis as you need
it. Another example is a bi-saver mortgage payment plan.
If you are participating in a bi-saver mortgage program you
are agreeing to regular bi monthly payments in exchange for
long term interest savings on your loan. Since you already
have your mortgage, what is the product being autoshipped?

Your dollars into your bank's business accounts.

Many people object to the autoship feature of network
marketing companies they look at as a major disadvantage to
joining a company. They see the autoship feature as a
negotiable expense. I recently spoke with a couple from
another company who had 700 distributors in their downline.
They were frustrated because they had no income. Their
company did not promote autoship. Neither did they and
their income was zero. If Fortune 500 Companies use
autoship, why not incorporate that feature into your
business?

Distributors who make 100,000 or more in their respective
companies promote and use autoship.

Know the compensation plan. What is so special about your
compensation plan? The compensation plan was designed for
you to make money. Every compensation plan has a series of
steps or building blocks that allow you to progress and
make more money. Each company usually has starter kits
that fit into the compensation plan in such a way that you
can maximize the way in which you build your business. As
an example, your company rewards you for building 10, 000
in volume points over a month. You have three packages to
help new distributors get started with. One package is
worth 100 points, another is worth 500 points and the other
is worth 1250 points. Which package allows you to build
the fastest? Which the slowest? Which allows you to
build with momentum, which does not?

You must always have value in mind for your new distributor
no matter which package you promote. If you put people
into the highest priced package because it benefits you,
your business will not last long.

Distributors who make 100, 000 or more in their respective
companies promote the highest value package their company
offers, understand the value that package offers to new
distributors and teach their teams to do the same.

Practice and teach a duplicable system. Your team must be
using a duplicable system. Your potential sponsor may tell
you that actions XY and Z are what the team does, but are
those truly the actions your potential sponsor does? Is
your potential sponsor using landing pages and generating
his or her own super qualified leads via the internet while
telling you and the rest of their team to buy leads? Does
your potential sponsor have systems in place that sift and
sort leads so that he spends his time with only the most
qualified prospects while the rest of the team makes
"courtesy calls" to lists of unqualified leads? Does your
sponsor tell you to make a list of 50 to 100 names while he
actively seeks out new business partners with networks in
the thousands? Does your potential sponsor tell you to
leave business cards in bathrooms and book stores while he
actively runs advertising campaigns in the local paper or
on line?

Distributors who make 100,000 or more in their respective
companies have systems that a new person can tap into out
of the gate. If they are building with a web-based
solution, they have websites, infrastructure and training
that a new associate can tap into for a small fee.
Distributors who make 100, 000 or more understand the value
of duplication and readily share with their teams their
success strategies so that their team members can duplicate
their success.

There you have it, the key principles to creating a 6
figure network marketing business. To recap they are

1) autoship
2) know the compensation plan
3) practice and teach duplicable systems

Practice and teach these principles and you will be well on
your way to creating a 6 figure network marketing business.

----------------------------------------------------
Starting with zero internet know-how, Ouida Vincent has
been generating leads for her primary network marketing
business and teaching duplicable strategies to her team
from the comfort of her home for over 5 years. Yes, she
works with her warm market, but her business does not
depend on her warm market. To learn more about duplicable
strategies to grow your team, go to
http://www.passiveincomesecretsonline.com

Basic Search Engine Optimization (SEO) Strategies for All Bloggers

Basic Search Engine Optimization (SEO) Strategies for All Bloggers
These basic search engine optimization (SEO) strategies for
all bloggers can help to increase your blog rankings on
major search engines. Follow them routinely, and you will
achieve consistently higher volumes of traffic to your blog.

Profitable bloggers know that search engine optimization
(SEO) is an important element of optimizing their blog and
how effectively they implement it determines whether they
succeed in making money online or not.

SEO helps your blog rank high on search engine results
pages, such that you get more visitors, or traffic,
directed to your blog by the search engines. The process of
SEO involves the effective use of keywords and keyphrases
in your blog content.

Search Engine Optimization

Below are basic SEO strategies that will optimize your blog
content and help you appear higher in the search engine
results which means more visitors to your blog.

– Know all your keywords and keyphrases and use them
effectively on your blog. The more optimized your use of
keywords and keyphrases, the higher your blog will appear
in the search engine results. When your blog can be found
on search engines, (the higher in the results the better)
it means that you will get a lot of traffic to your blog.

– When designing and building your blog, make sure
that your keywords and keyphrases are included in your blog
headings and sub-headings.

– Use only high quality, unique and fresh content on
your blog. Duplicate content can result in your blog being
penalized by search engines. Using only fresh and unique
blog content will get you noticed by the search engines and
they will list you quicker and higher in the results.

– Submit your blog to blog directories both in your
niche and in general directories as well. This gives your
blog even more creditiblity with the search engines and
will only help to increase your exposure and traffic.

– Create links with other related blogs. If your blog
is linked to other blogs where you would expect your target
market to visit, the popularity of your blog increases.
Create one way links by submitting articles and
participating in relevant forums and make sure that you
include your blog URL.

– Blog regularly using fresh, unique content and the
keywords and keyphrases for your niche. Blogging regularly
activates the search engine spiders to visit your site each
time you post new blog content. The more regularly you
post, the more often the search engines visit, the higher
you rank for your niche.

It’s important to realize that the search engines
want and need to satisfy their customers - and they do that
by providing high quality results in response to their
visitors search requests. If your blog delivers consistent,
unique content, that is indexed effectively by good keyword
and keyphrase usage, EVERYBODY WINS!

These basic search engine optimization (SEO) strategies for
all bloggers can help to increase your blog rankings on
major search engines. Follow them routinely, and you will
achieve consistently higher volumes of traffic to your blog.

----------------------------------------------------
Easy Blogs R Us is passionate about helping other bloggers
and online marketers learn, save time and money, and most
of all, succeed. Visit us today at
http://www.easyblogsrus.com .

How To "Big Brother" Your Own Website (12 Handy Webmaster Site Checking Tools & Sites)

How To "Big Brother" Your Own Website (12 Handy Webmaster Site Checking Tools & Sites)
How Well Do You Really Know Your Website?

If you're like most webmasters, you have probably spent
years building your site. You have spent years adding
content, building links and cultivating traffic - but how
well do you really know your website?

How well do you know the intricate details of your
website's traffic? Where do your site's visitors come from?
How long do they stay on your site? Just where do they go
to on your site and how well do they convert into buyers or
subscribers?

Do you know your site's rankings in the major search
engines? What are your site's top keywords? What's your
site's Google PageRank? Who are your IP neighbors? What
your site looks like in other browsers? How much is your
site worth?

These are just some of the questions you should know,
mainly because the more knowledge you possess about your
site, the better equipped you will be at improving it. So
here's a simple list of free site checking tools/sites that
will let you "Big Brother" (monitor and watch) your site.

1. Google Analytics

Perhaps one of the most helpful analytical tools you can
use on your site. Google Analytics will give you a wealth
of information about your site's traffic. Where it comes
from, how long it stays on your site, where it goes on your
site, how well your content converts... invaluable
information every webmaster should have in their
possession. ( www.google.com/analytics )

2. NetMechanic Toolbox

Check your site's mechanics - find broken links, check
browser compatibility, find bad HTML code, spot
slow-loading pages, and check your spelling... all by using
the NetMechanic Toolbox: ( www.netmechanic.com )

3. Keyword Suggestion Tool

This free keyword suggestion tool will tell you how many
searches are done in WordTracker and Overture for your
site's keywords. Extremely valuable information since much
of web's traffic and ecommerce is keyword driven. (
www.digitalpoint.com/tools/suggestion/)

4. Iwebtool

This is another free site which offers many valuable
webmaster's tools that will give you information about
your/any site. Google PageRank, PageRank Prediction, Link
Popularity, Search Engine Positions for Keywords, Backlink
Checker... also Visual PageRank where you can see all the
PR values of all the links on a given page - both internal
and external. ( www.iwebtool.com )

5. Alexa Traffic Rankings

Alexa tracks the web's traffic by using the Alexa bar in a
surfer's browser. Most people know it is not an accurate
assessment of the traffic on the net but is a handy
measuring stick, nonetheless. It is also a handy tool for
comparing sites and seeing the long-tern traffic trends of
different sites, including your own. ( www.alexa.com )

6. Your Site's Traffic Logs

Most webmasters know your raw traffic logs are worth
checking and reading. It contains valuable information
about your site. Especially helpful if you're checking for
broken links on your site, you don't want to see those
302's everywhere. Close examination and regular checking of
your traffic logs and stats will point out the profitable
keywords on your site.

7. BetterWhois

You can use this site to find out the domain information
about your site. Do you have control of your domain? Many
webmasters buy their domain name thru their web hosting
company, while this is not a problem in itself, however, if
any dispute should arise who has administrative control of
your domain; you or your hosting company? Can you change
hosting companies? ( www.betterwhois.com )

8. Google Alerts

Another valuable tool from Google which notifies you by
email when your link or site is found anywhere on the web.
Great for keeping track of any new links your site is
getting. Many webmasters also use this handy tool to keep
track of their competitor's sites. They also use Google
Alerts to keep track of whenever their own name is
mentioned anywhere on the web. This one would even make
Orwell proud. ( www.google.com/alerts )

9. IP Neighbors

Many webmasters have their site hosted on shared hosting
plans, which means there can be hundreds of sites sharing
the same IP address. This site lets you discover who your
IP neighbors are. Why would you want to know your IP
neighbors? Well like neighbors everywhere; there are good
ones and there are bad ones. For example, if you have a
neighboring site that uses email to spam, it could get your
IP address blocked or shut down. ( www.myipneighbors.com )

10. Any Browser

Use to this handy site to discover what your site looks
like in different browsers; you could be in for a real
shock. ( www.anybrowser.com )

11. Google Toolbar

The Google Toolbar can be placed on your browser so that
when you're surfing you can see the Google PageRank of each
page/site you're visiting. Many SEO experts believe Google
is not giving us the true PR of a page and this bar is
rather useless. However, like the Alexa rankings it is a
handy measuring stick, nonetheless. (
www.toolbar.google.com )

12. What Is Your Site Worth?

Please take this last analyzing tool with "a large grain of
salt", but it is fun to use and to see how much your site
is worth. Measurement here is done largely by the amount of
links you have coming into your site. (
directory.sootle.com/website-worth )

In conclusion, all of these free handy tools/sites will
give you a better, more complete picture of your own site.
Remember, the more knowledge you acquire about your own
site and your competitor's sites, the more equipped you
will be to succeed. This is one case where being a "Big
Brother" can truly benefit your site.

----------------------------------------------------
The author is a full-time online marketer who has numerous
websites, including two sites on Internet marketing. For
the latest and most effective web marketing tools try:

http://www.bizwaremagic.com
Or why not try these excellent free training manuals and
videos:
http://www.bizwaremagic.com/Free_Marketing_Courses.htm
2007 Titus Hoskins. This article may be freely distributed
if this resource box stays attached.

Why eBay is a popular choice for selling information products?

Why eBay is a popular choice for selling information products?
EBay is one of the most popular websites on the Internet
and if you want to sell information products then this site
can be very lucrative. Selling on eBay can be a very wise
decision since the traffic on this site keeps coming in and
most of the visitors are sellers and buyers. On EBay, a
vibrant and active online marketplace, products worth
million dollars are sold and interested sellers can take
advantage of it by carving out a niche and earning good
profit. If you want to sell something that can be offered
in any niche, then information products are the best. It is
a very good category if you make an effort, to usher in a
lot of profit.

Picking your niche on eBay:

There is a category list available on eBay’s front
page. The sellers can browse this list in order to select
the best category in which to offer their information
products. Sellers must know what their infoproducts contain
because this is one important factor that can add a lot of
value to the visitors in a particular niche. This will help
them increase the appeal of their products and gain
attention from the visitors.

All or one

The information products that you sell can either be made
available to the buyers in one or many formats. For
example, a seller can sell eBooks on eBay or even offer
related or similar products in the form of audiotapes,
print books, home-study programs or DVD recordings.

Creation of sales copy:

There is a little difference in the regular browsers who
visit a site and the audiences on eBay. The copy that sells
the information product needs to be customized in order to
make it appealing for the visitors. Sellers can make use of
images and graphics for enhancing their offers. The offers
made should be hard-to-resist in terms of bonuses as well
as pricing for the buyers.

Store or auction on eBay:

Sellers can either sell their products through an auction
or have their own virtual store. If the information
products they sell are available in various formats or
multiple bundles consisting of several components, they can
sell it on eBay stores.

EBay’s featured listing:

If the seller pays a premium-listing price, he or she can
make the auction look more attractive. They will be listed
prominently on the result page and place small graphics or
icons besides the listing for auction, use text link
formatting and small tweaks to attract more attention.

There are many sellers on eBay who miss out on follow-ups,
an important component. When a buyer wants to purchase a
product, it means that he or she is telegraphing interest.
This also indicates that such buyers are potential
customers who would be buying more from you, so make sure
that you follow up with them and do not lose them.

----------------------------------------------------
John Thornhill is an eBay PowerSeller and trades on eBay
under the username planetsms. He earns $1000s every week
selling info products on eBay. To watch a video of John
showing you how he does it visit
http://www.mentorshipmonthly.com/

Work From Home Dad - Are You Getting Wealthy?

Work From Home Dad - Are You Getting Wealthy?
So, you're working from home but not creating the kind of
income that you deserve? Could it be that you need a new
opportunity, or maybe just a renewed attitude?

So what are some things that you can do differently or
improve upon to make your dream of success from home a
reality? Here are some things that can help you find true
wealth in working from home.

1) Have A Game Plan

It is vitally important that you have a clear vision. Sit
down and spend some time with your mate going over your
plan so that you are both on the same page. This will
foster team synergy between the two of you. This will also
allow your mate to feel as though they have a sense of
ownership in your endeavor. You will need all of the
support that you can get, so work as a team.

2) Decide On A Program

If you are planning to continue with the company that you
are already promoting, that's great. However, if you are
feeling the need for a fresh start, there are plenty of
great programs to join. Do your research, but also allow
your instincts to help you decide. You'll be amazed at how
accurate your instincts really can be.

3) Manage Your Time

Working from home is no easy street. While you don't have a
boss breathing down your neck, you have yourself and your
family to answer to. That's a stressful situation alone.
Schedule in your have to, need to do, and want to do items
in order of importance. When you have a list to work from,
you will accomplish more in the end.

4) Check Your Attitude

It is extremely important that you watch your attitude. A
great way to do this is by reading motivational books.
There are several titles to choose from, many of which are
available at your local public library. You need to develop
the mindset that you know that you can be a success working
from home. You are entitled to success and riches.

Focus on your goal of becoming successful working from home
and do the things necessary to achieve your goal. If the
passion is there, channel it into hard work and dedication
to succeed. In the end, it is all up to you. Believe that
you can achieve great things and never give up on your
dreams.

----------------------------------------------------
Dads, if you're looking to create massive earning potential
online then check out http://www.WealthyMarketer1.org.

Brian McCoy is a 6-figure earner in the home business
industry who specializes in coaching others on how to
create a full time income via the internet while working
from the comfort of their own home.

Home Based Business Success - 8 Tips for Setting Up Your Business Correctly

Home Based Business Success - 8 Tips for Setting Up Your Business Correctly
If you are starting up a new home based business and have
been told to talk to everyone you know so you can get a
fast start, which you should do, it would be worth it to
consider a few things first. We are going to discuss an
area that you may or may not think is important and that is
not being prepared to handle your new business because your
basic fundamental home office is not set up for success.

For example, you are talking with a prospect and you need
your business partner to speak with them, but you don't
have 3-way calling setup on your phone system. Guess what,
you now are going to miss out on some invaluable training
because you will not hear how your business partner handles
the prospects questions.

8 Tips for Setting up Your Home Based Business for Success

1. A great phone plan is essential to your success, so make
sure you have the following:

* UNLIMITED Long Distance

* 3-Way Calling

* Caller ID

* Call Waiting

* Voice Mail

* Call Forwarding

* Anonymous Call Rejection

* Call Return

* Repeat Dialing

2. You must have a calendar

Your calendar is the backbone of your office. Without it,
nothing moves forward. You can choose an online calendar
such as in Google or Yahoo or in Outlook, or you can
purchase an appointment book from your local office supply
store.

3. Your computer software tools:

* High Speed Internet Access

* Adobe Acrobat 8: Free download - http://www.adobe.com/

* Flash Player plug-in: Free download -
http://www.adobe.com/products/flashplayer/

* Internet Explorer: Free download -
http://www.microsoft.com/windows/ie/default.asp (Internet
Explorer 6 is sufficient)

* JavaScript: Free download - http://www.java.com/

* Email Software - You may want to use Outlook or Outlook
Express for your business email. Most other people use one
of these, so it will keep uniformity in your business
organization.

4. A good filing system

Staying organized is extremely important because doing so
will help you work efficiently. Organization is very
personal, so I suggest you personalize your folder names in
a way that makes sense to you.

Here are some examples of folders you will need:

* Your "Main Business" Folder

* Sample Business Emails

* Training Material

* Advertising

* Announcements and Promotions

* Faxes

* Leads

* Tax records and payment receipts

5. Email signatures

Your signature should include a closing, your name, contact
information (website, email address, and phone number) and
a quote or favorite expression is optional. (always be
mindful if using a quote to keep the message appropriate
for a business environment)

Your signature can be a powerful advertising method, use it
wisely.

6. Staying connected: Instant Messenger Service

Instant Messenger services allow you to communicate with
your online contacts, get your questions answered and
leverage your time because your phone line will be open for
incoming calls from prospects.

Be sure to get the instant messenger ID of your mentors and
business partners so you can always be in touch!

Yahoo Instant Messenger: http://www.messenger.yahoo.com

MSN Instant Messenger: http://www.msn.com

AOL Instant messenger: http://www.aim.com

Skype: http://www.skype.com/

7. Shopping for office supplies

You will need:

* Large 3-Ring Binder with Tab Dividers

* Plastic Sheet Protectors

* Calendar

* Pens and Pencils

* Paper (printer paper and writing pads for taking notes)

* Correction Fluid

* Manila folders

* Plastic organizer to hold pens, paper clips, sticky
notes, etc.

* Post it Notes

* Paper Clips

* Stapler

* 3-Hole Punch

* Filing Cabinet

8. Creating the mood - your office environment:

Your office should buzz with positive energy. Motivate
yourself by posting your goals and the reasons "WHY" you
started your home based business. Family photos may help
you keep your focus. Motivational slogans or an
inspirational quote can keep you focused on your goals.

Decorate your office in a way that reflects your taste and
personality. Create an up tempo climate which motivates you
to do your best. Surround yourself with pictures and
objects that relax, energize or inspire you.

One of the biggest perks of working at home is having the
freedom to personalize your workspace, so be creative in
setting up the ideal work environment.

If you follow these simple tips you will set yourself up
for a successful start in your home based business. They
will help you stay motivated and on top of your growing
business. You will be more focused on building your
business and that is your goal, is it not? I wish you the
best in your business venture.

----------------------------------------------------
Brian Jones runs a successful home based business and has a
mission to help other people achieve time freedom in their
life. He coaches others to run their own online business
because this is one of the key ingredients to success at
home. To learn more, go to:
http://www.CreateTimeFreedom.com to receive your free copy
of the “Top 15 Online Marketing Questions”